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Louise’s story

Louise is a single parent of a disabled child with support needs and manages their own health conditions including Bipolar, Fibromyalgia and Dyslexia. Due to these personal challenges they had been out of the work place for 7 years. However, they was keen to explore their options around future employment.

  • Don, Skill Connector identified the skills that Louise had to offer an employer and realised Louise would benefit from extra support with her financial pressures. So Racheal from DIAL met with Louise and it became clear that her housing related issues were urgent and she was at risk of homelessness.
  • Rachael’s specialist knowledge and support, Louise found herself in a position where the pressures started to subside giving Louise the confidence to start job searching.
  • Racheal undertook a ‘Better off Calculation’ with her to determine how much more financially stable she would become if she was to be successful – Louise was shocked and pleased to see she would be £133.00 a week better off!
  • Joleen researched the role and employer to personalise the mock interview session and gave constructive feedback in preparation. Louise during this time was also looking to find better accommodation so Rachael supported her with accessing grant information to support this move.
  • Joleen from employment team then supported Louise to reduce her lengthy CV and apply for a potential apprenticeship role with British Gas. Louise’s application was successful and she was invited to attend an interview.   

Following the interview, Louise was thrilled to be offered the apprenticeship and thanks to all the team for the positive impact their support has made on Louise and her family.

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